I don’t have to tell you how amazing Chip and Joanna Gaines are. You know it. I know it. Everybody knows it. They’re incredible. People who don’t even like home repair love them. They are also savvy business people who have built a home goods empire.
Businesses that size invariably have unhappy customers who need to be handled by customer support. Magnolia is no different. But Magnolia is no ordinary Mom and Pop operation. The Gaines’ aren’t afraid to get dirty. Both literally…
And sometimes by doing jobs most people wouldn’t want to do, like customer service. Chip turns this person’s day around just by being himself. I don’t know how angry they were, but I’m willing to bet they weren’t so upset after the call.
They are the best.
Just look at these two: